Privacy Policy
Last updated: July 13, 2026
Unity Home Care Services (“Unity Home Care,” “we,” “us,” or “our”) operates the website https://unityhcsinc.com (the “Website”). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have. By using our Website or submitting your information to us, you agree to the practices described in this policy.
1. Information We Collect
Information you provide to us
When you fill out a form on our Website, submit a Google lead form from one of our ads, request an eligibility check, or contact us by phone or email, we may collect:
- First and last name
- Phone number
- Email address
- Address, city, state, and ZIP/postal code
- Information about care needs you choose to share with us (for example, who needs care and what kind of help is needed)
Because we provide home care services, information you share about care needs may include general health-related details. We use this information only to assess eligibility for services and to plan appropriate care, and we treat it with heightened care. Any health information collected in connection with actual care services is further protected under applicable healthcare privacy laws.
Information collected automatically
When you visit our Website, we and our service providers automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device type, pages visited, time spent on pages, and referring website. See “Cookies, Analytics, and Advertising” below.
2. How We Use Your Information
- To respond to your inquiries and contact you about our services, including by phone, at the number you provide
- To check eligibility for home care programs and enroll clients in services
- To provide, operate, and improve our services and Website
- To measure and improve our advertising and marketing
- To comply with legal, regulatory, and program requirements
- To protect the security and integrity of our Website
By submitting your phone number through our Website or a lead form, you consent to Unity Home Care contacting you by phone or text message about your inquiry. You may opt out of further contact at any time.
3. Cookies, Analytics, and Advertising
Google Analytics
We use Google Analytics to understand how visitors use our Website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to visiting. Google’s ability to use and share this information is governed by the Google Privacy Policy. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Google Ads and remarketing
We advertise through Google Ads and use remarketing, which means Google may show our ads to you on other websites based on your prior visits to our Website. Google uses cookies to serve these ads. You can opt out of personalized advertising by visiting Google Ads Settings or aboutads.info.
Google lead forms
If you submit your information through a lead form shown with one of our Google ads, Google collects that information on our behalf and shares it with us. Google’s handling of that information is described in the Google Privacy Policy.
reCAPTCHA
We use Google reCAPTCHA to protect our forms from spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
Managing cookies
Most browsers let you refuse or delete cookies through browser settings. If you disable cookies, some parts of the Website may not work properly.
4. How We Share Information
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. We share information only with:
- Service providers who help us operate our Website, advertising, and communications (such as Google and our website host), under obligations to protect your information
- Government agencies and program administrators when required to determine eligibility for or administer state-funded home care programs (such as Illinois Department on Aging programs or Medicaid), with your consent or as required by the program
- Legal authorities when required by law, subpoena, or to protect our rights, safety, or property
5. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, to provide services, and to meet legal, regulatory, and program record-keeping requirements. Inquiry information that does not lead to services is retained for a reasonable period and then deleted.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Your Privacy Rights (California — CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose about you
- Access the personal information we hold about you
- Correct inaccurate personal information
- Delete your personal information, subject to legal exceptions
- Opt out of the sale or sharing of personal information (we do not sell personal information)
- Non-discrimination — we will not discriminate against you for exercising your rights
To exercise these rights, contact us using the details in the “Contact Us” section. We will verify your request and respond within the time required by law.
8. Do Not Track (CalOPPA)
Some browsers offer a “Do Not Track” (DNT) signal. Our Website does not currently respond to DNT signals. Third parties such as Google may collect information about your online activities over time and across websites when you use our Website, as described in the advertising section above.
9. Children’s Privacy
Our Website and services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
10. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Website after changes are posted means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights:
- By email: support@unityhcsinc.com
- By phone: (224) 243-2223
- Through our website: https://unityhcsinc.com/contact-us/